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◎STRENGTH
◎OUR MISSIONS AND GOALS
◎OUR SERVICES
◎AUTHORIZED REPRESENTATION
◎BRIEF HISTORY
◎COMPANY ORGANIZATION CHART
◎BENEFITS AND FEATURES OF APPOINTING EUROPA TRAVEL SERVICE AS GSA IN TAIWAN
◎WHY APPOINTING A GSA
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The Europa Travel and Euro Express, also known as Europa Group (Taiwan), was founded by top-notch travel industry professionals in 1993, and is a well-situated-scale travel trade entity, with sound financial standing. Its total paid-up capital of NT$50,360,000.00 (US$1,573,750.00) is in fact eight times of the statutory requirement set for relative licensed travel agencies by the nation's Tourism Bureau.
EUROPA GROUP is the most experienced cruise lines and airlines’ GSA group in Taiwan with a team of experienced management staff in cruises lines and airlines products of both passenger and cargo, and with well-trained staff in airlines reservation systems, marketing, customer services and airport operations.
The Europa Group represents some of off-line airlines of passenger and cargo in Taiwan and has the future outlooks and plans continuously to expand our presence in Thailand and China. The latter has finally, starting from 1st. May 2009, relaxed the restriction of the foreign ownership of the travel agency licenses. In line with the market trend and steadily growing potential of the Chinese aviation and traveling industry, we are expanding our foothold in China and Thailand as well in the near future. |
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Airlines Representation
A vigorous and efficient airlines GSA working team led by senior airlines trade experts, who possess long year profound experiences, both on-line and off-line, passenger and cargo, is a promising efficiency and success to our principals. They had ever worked as the top GSA managements for British Airways, Royal Brunei Airlines, Air Pacific Airways, Qantas Airways, Thai International, Malaysian Airlines, Emirates, Gulf Air, Alitalia, Asiana Airlines and Leisure Cargo LTU., etc. |
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Cruise Lines Representations
Europa Travel has been widely regarded as a true pioneer of the cruise business in Taiwan market. Owing to its leadership's outstanding marketing strategies, and high-end passengers sales channels, has ever successfully introduced international cruise-lines, e.g. Celebrity Cruises, Seabourn Cruise Lines, and Discovery World Cruises etc. into this good potential market for over a decade, for which Europa Travel has won several annual achievement awards, and "Top Producer Award" etc. Today, such achievement has been also affirmed by several of the Embassies, or the governmental Economic Offices, of the related nations in Taiwan. |
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STRENGTH |
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In the past years operation, Europa group has become one of the leaders in the special "off-line flights" and "cruise travel" niche of the travel market. With its skillful global tour planning expertise, many of our appointed air flight sectors and cruise itineraries are artfully used in the newly created air/land and air/cruise/land group packages. This could be a unique ascendancy that most of the other airlines and cruise lines GSAs could not easily compare with. As, with this, not only we could easily attract a great many brand-new travelers, but also we created a new travel trend and fashion in market. Tour operators, or individual travel agencies, wishing to organize the similar groups, might therefore adopt our appointed flight sectors, and cruise itineraries, which might catch up with what we expected. |
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OUR MISSIONS AND GOALS |
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Our Missions and Goals are to act on behalf of our principals to render our services to the customers by offering our skills and know-how and to ensure we meet their expectations. Ultimately we grow and expand together with our principals for the profitability and customers satisfactions. |
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Our Missions
-To our airlines/cruise lines principals
Using well prepared sales and marketing strategies, wide distribution channels, ticket consolidators, wholesalers and forwarders, well planned promotional and advertising campaigns, to wholly widen the sales distributions.
-To our travel-trade partners
Offering speedy, precise, and economic services to help the agencies achieve their potential transactions. |
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Our Goals
-On behalf of our principals to render our services to the customers by offering our skills, know-how and to ensure that we meet their expectations. Ultimately we grow and expand together with our principals for the profitability and customer satisfactions. |
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OUR SERVICES |
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International Airlines GSA Representation - Sales & Marketing for passenger and cargo. |
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International Cruise Lines GSA Representation - Sales & marketing. |
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AUTHORIZED REPRESENTATION |
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| Airlines-Passenger & Cargo |
| Carrier |
Passenger |
Cargo |
| Mexicana |
V |
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| Mahan Airways |
V |
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| Solar Air |
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| Copa Airlines |
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| Kenya Airways |
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| S7 |
V |
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| Hahn Air |
V |
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| MIAT-Mongolian Airlines |
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| Cruises Lines |
| Cruise Lines |
Territory |
| Voyages of Discovery |
GSA-Taiwan & China |
| Seabourn Cruise Lines |
GSA-Taiwan |
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| Other Products |
| Products |
Territory |
| Zero Gravity Inc. |
GSA-Taiwan |
| Palace on Wheels |
GSA-Taiwan |
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BRIEF HISTORY |
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1993 |
Established on September 13, 1993 |
1994 |
Cited by Egypt Tourism Bureau - Special Achievement Award |
1995 |
Appointed by Celebrity Cruises as GSA in Taiwan |
1996 |
Celebrity Cruises "1995 Top Producer Award" (The world's No.1 producer - Outside of American Markets) |
1996 |
Appointed by Canada 3000 Airline as the sole Appointed Agent in Taiwan Market |
1997 |
Appointed by Aeroperu Airlines as GSA in Taiwan Market |
1997 |
Appointed by Air Mexicana as GSA in Taiwan Market |
1998 |
Appointed by Celebrity Cruises and Royal Caribbean Cruise Lines consolidation as their International Representative in Taiwan Market |
1999 |
Cited with "1998 Outstanding Service Award of the Nation" by Chinese Entrepreneur Certification Committee. While, Mr. Dieter Chen, the Chairman, the award of "1998 Outstanding Enterprise Leading Person of the Nation" |
1999 |
Awarded by Alaska State Government with "Outstanding Promotion of Alaska as a Visitor Destination" |
2000 |
Appointed by Aeroflot Russian Airlines as PSA in Taiwan |
2000 |
Granted with ISO 9001:94 International Certificate |
2001 |
Appointed by Cunard Line as GSA in Taiwan Market |
2001 |
Appointed by Seabourn Cruise Lines as GSA in Taiwan Market |
2003 |
Appointed by Mahan Air as GSA in Taiwan both for pax and cargo. |
2003 |
Appointed by Discovery World Cruises as GSA in Taiwan and China Market (not including Hong Kong) |
2008 |
Appointed by S7 as sole passenger PSA in Taiwan |
2010 |
From 1st. May 2010, appointed by Hahn Air as GSA in Taiwan |
2011 |
From 1st. June, appointed by MIAT-Mongolian Airlines as GSA |
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COMPANY ORGANIZATION CHART |
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P.S. Our Associated partners in Asia: Hong Kong, Singapore, Japan, Thailand, China, Korea, the Philippines, Malaysia, Vietnam, Cambodia, and Indonesia.
In the meantime, Europa Travel is non IATA agent as IATA agent is not allowed to be GSA for Airlines. However, our subsidiary company namely Echo Travel was formed August 10, 2007 as an IATA‘s Accredited Agent for Ticket Consolidator purpose only.
Europa Travel and Echo Travel together with EURO Express are under same roof and same management. |
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BENEFITS AND FEATURES OF APPOINTING EUROPA TRAVEL SERVICE AS GSA IN TAIWAN |
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Appointing GSA is not only aiming to reduce sales, marketing and operation costs, but also to enlarge sales revenue and boost up load factor and yield, to strengthen your airlines’ brand recognition as well. |
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Sound company financial background. |
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Strong willing to invest, ability to develop untapped business and persevering spirit to win. |
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Have good relations with agents and forwarders, and well-established sales channels and networks. |
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SPA with Taiwanese and Asian carriers. |
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Our top management team has more than 30-year experience in airlines industry, on-line and off-lines, cargo and pax. |
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We conduct 2 country-wide presentations per year and invite all travel agents to participate in product introduction of your airlines in TPE, TXG, TNN and KHH ~ the 4 largest cities where 80%-85% of total travel agents are located. And these road shows are at our own costs! |
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Our sales teams will have power point representation about your airlines and its products to specific agents on daily basis. |
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Our diligent sales teams have accumulated several thousands of e-mail address of travel market at the majored 4 largest cities, either the key-staff at regular agents, or active table agents in TPE, TXG, TNN and KHH. With this e-mail address database, we could spread out the introductive and promotional messages or the so-called e-letters about your airlines to whole market within 10 minutes on weekly basis and at our own costs. |
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Much more important is that we are 100% fully dedicated to airlines representation, do not have any direct sale or wholesale business so that we, neither the parent company, nor any subsidiary, will compete against any agents in our market place to avoid creating market disorders and complaints. |
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In particular, we are specialized not only in airlines representations, tour knowledge and market sense, but also in strategy and segmentation. |
| ◎ No others can serve your Airlines better than we in Taiwan! |
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WHY APPOINTING A GSA |
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In the competitive global aviation industry, airline companies are anxious to expand their sales distribution with less operating costs. Thus, to appoint a GSA for airlines in the territory becomes the most cost effective solution from airlines top managements’ point of view. Airlines will be ensured to gain its benefits both image and sales through closer co-operations between the two parties, the Airlines and the GSA.
The Airlines is assured to be handled by the GSA through normal practice such as: well prepared sales and marketing strategies, wide distribution channels through BSP agents, ticket consolidators and appointed wholesalers and forwarders well planned promotional and advertisement campaign through media sources to expose the Airlines’ image and products. That means the GSA won’t get business directly and should not create competition against sub-agents and market disorder.
The owned Taipei premises, at the current value of more than USD2 million, have the size of 151-ping (equivalent to 5,410 square feet), are geographically located in the business center of Taipei city where a number of airlines and agents/forwarders are nearby, while our newly purchased KHH branch office at the size of 2,100 square feet also located at the busiest area of the travel agents/forwarders at Kao-Hsiung, the 2nd largest city in Taiwan! |
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